We feature four ways to help you troubleshoot any issues you have or make general inquiries. We strive to educate consumers about prepaid service and help our customers understand their plans. We always attempt to go above and beyond normal customer service policies to help our users. Please contact using any of the methods listed below and let us help you see the Page Plus support difference.
Requesting support by phone or fax:
For all inquiries contact customer service and we will connect you with a representative with the appropriate skills to handle your inquiry or issue.
Our hours of operation for our call center are:
*All times EST/EDT*
| Monday through Saturday |
9 AM – 10 PM |
| Sundays |
12 PM – 8 PM |
| Customer Service Toll Free: |
(800) 550-2436 |
| From Your Page Plus Phone: |
#CCARE |
| To Contact Us By Fax: |
(419)382-8729 |
| To Replenish By Phone: |
(877)359-6695 |
| To Replenish By Page Plus Phone: |
#737 |
Requesting support by opening a ticket online:
Please visit support ticket to open a ticket. Once your ticket is opened a Tier 1 agent will promptly contact you to help answer your inquiry or troubleshoot your issue.
Self-guided support:
Please visit our FAQs to see if your problem or question has been answered online already. Many questions we receive are common and we have posted them online so you can arrive at your answer whenever, wherever.
Making Inquiries by Mail:
In the event you need to reach us by mail our address is:
Page Plus Cellular
1615 Timberwolf Dr.
Holland, OH 43528