• Do you have questions about your prepaid cell phone service?
• Are you experiencing issues with your prepaid cell phone?
  

Page Plus Cellular makes it easy for you to find the answers you need. We offer you four different ways to make general inquiries and receive troubleshooting assistance. Our goal is to educate you about prepaid cell phone service while helping you better understand your specific plan. 

Once you have requested support through one of the designated methods shown below, one of our representatives will contact you to provide the information and support services you need. We appreciate your business, and we look forward to providing a solution that meets your prepaid cell phone needs. 

We feature four ways to help you troubleshoot any issues you have or make general inquiries. We strive to educate consumers about prepaid service and help our customers understand their plans. We always attempt to go above and beyond normal customer service policies to help our users. Please contact us using any of the methods listed below and let us help you see the Page Plus support difference.

1. Requesting Support by Phone or Fax:

For any inquiry you have, we invite you to contact our Customer Service department. We will connect you with a representative who has the skills necessary to assist you. 

Our hours of operation for our call center are:

*All times EST/EDT*

Monday through Saturday	9 AM – 10 PM
Sundays	12 PM – 8 PM

Customer Service Toll Free:	(800) 550-2436
From Your Page Plus Phone:	#CCARE
To Contact Us By Fax:	(419) 382-8729
To Replenish By Phone:	(877) 359-6695
To Replenish By Page Plus Phone:	#737

2. Requesting Support by Opening a Ticket Online:

Please visit the Submit Support Ticket section of our website to open a support ticket. Once your ticket has been opened, a Tier 1 agent will promptly contact you to help answer your inquiry or troubleshoot your issue.

3. Self-Guided Support:

Please visit our prepaid cell phone FAQs to see if your problem or question has previously been answered. Many questions we receive are similar in nature. We have posted the answers to those in our FAQ section to make them easy for you to access at anytime. 

4. Making Inquiries by Mail:

In the event you need to reach us by mail our address is:

Page Plus Cellular
1615 Timberwolf Dr.
Holland, OH 43528